TY - GEN
T1 - Is Technology Killing Human Emotion?: How Computer-Mediated Communication Compares to Face-to-Face Interactions
AU - Eddy, A.
N1 - Conference code: 151593
Cited By :3
Export Date: 14 December 2023
Correspondence Address: Eddy, A.; DE|RE|SA (Design Research Salzburg), Austria; email: [email protected]
References: Riva, G., Baños, R.M., Botella, C., Wiederhold, B.K., Gaggioli, A., Positive technology: Using interactive technologies to promote positive functioning (2012) Cyberpsychology, Behavior, and Social Networking, 15 (2), pp. 69-77. , Feb; Rubin, R.B., Martin, M.M., Development of a measure of interpersonal communication competence (1994) Communication Research Reports, 11 (1), pp. 33-44; Seligman, M., Csikszentmihalyi, M., Positive psychology: An introduction (2000) American Psychologist, 55 (1), pp. 5-14. , 55. 2000; Derks, D., Fischer, A.H., Bos, A.E., The role of emotion in computer-mediated communication: A review (2008) Computers in Human Behavior, 24 (3), pp. 766-785; Walther, J.B., Computer-mediated communication (1996) Communication Research, 23 (1), pp. 3-43; Pfeil, U., Zaphiris, P., Patterns of empathy in online communication (2007) Proceedings of the SIGCHI Conference on Human Factors in Computing Systems - CHI 07; Carrier, L.M., Spradlin, A., Bunce, J.P., Rosen, L.D., Virtual empathy: Positive and negative impacts of going online upon empathy in young adults (2015) Computers in Human Behavior, 52, pp. 39-48; Joinson, A.N., Self‐disclosure in computer‐mediated communication: The role of self‐awareness and visual anonymity European Journal of Social Psychology, 31 (2), pp. 177-192; Janssen, J.H., Ijsselsteijn, W.A., Westerink, J.H., How affective technologies can influence intimate interactions and improve social connectedness (2014) International Journal of Human-Computer Studies, 72 (1), pp. 33-43; Albrecht, T.L., Burleson, B.R., Sarason, I., Meaning and method in the study of communication and social support (1992) Communication Research, 19 (2), pp. 149-153; Spitzberg, B.H., Cupach, W.R., (1984) Interpersonal Communication Competence, 4. , Beverly Hills, etc.: Sage; Jourard, S.M., (1971) Self-Disclosure: An Experimental Analysis of the Transparent Self, , New York: Wiley-Interscience; Redmond, M.V., The relationship between perceived communication competence and perceived empathy (1985) Communication Monographs, 52 (4), pp. 377-382; Henderson, M., Furnham, A., Self-reported and self-attributed scores on personality, social skills, and attitudinal measures as compared between high and low nominated friends and acquaintances (1982) Psychological Reports, 50 (1), pp. 88-90; Norton, R., Warnick, B., Assertiveness as a communication construct (1976) Human Communication Research, 3 (1), pp. 62-66; Clark, R.A., Delia, J.G., Topoi and rhetorical competence Quarterly Journal of Speech, 65 (2), pp. 187-206; Spitzberg, B.H., Hecht, M.L., A component model of relational competence (1984) Human Communication Research, 10 (4), pp. 575-599; Bochner, A.P., Kelly, C.W., Interpersonal competence: Rationale, philosophy, and implementation of a conceptual framework (1974) The Speech Teacher, 23 (4), pp. 279-301; Brandt, D.R., On linking social performance with social competence: Some relations between communicative style and attributions of interpersonal attractiveness and effectiveness (1979) Human Communication Research, 5 (3), pp. 213-237; Kelly, C.W., Chase, L.J., (1978) The California Interpersonal Competence Questionnaire-I: An Exploratory Search for Factor Structure; Levenson, R.W., Ruef, A.M., Empathy: A physiological substrate (1993) Journal of Personality and Social Psychology, 63 (2), p. 234; Rivera, K., Cooke, N.J., Bauhs, J.A., The effects of emotional icons on remote communication (1996) Conference Companion on Human Factors in Computing Systems Common Ground - CHI, 96, pp. 99-100
PY - 2019
Y1 - 2019
N2 - Technology is a vital part of day-to-day life for people all around the globe, but the effects of taking our communication online remain unclear, especially in terms of interpersonal communication. Human interaction and social connectedness are key to our happiness, and technology has the power to influence our well-being. This research explores how 10 aspects of interpersonal communication differ in virtual and face-to-face environments. An online questionnaire was created where participants assessed their interpersonal communication in virtual and real-life environments. Our findings show that face-to-face communication is able to convey five out of ten dimensions of interpersonal communication competence significantly better than virtual communication because important implicit information and nonverbal cues are transferred, whereas in a virtual environment they are either not sent or not received. © 2019 Association for Computing Machinery.
AB - Technology is a vital part of day-to-day life for people all around the globe, but the effects of taking our communication online remain unclear, especially in terms of interpersonal communication. Human interaction and social connectedness are key to our happiness, and technology has the power to influence our well-being. This research explores how 10 aspects of interpersonal communication differ in virtual and face-to-face environments. An online questionnaire was created where participants assessed their interpersonal communication in virtual and real-life environments. Our findings show that face-to-face communication is able to convey five out of ten dimensions of interpersonal communication competence significantly better than virtual communication because important implicit information and nonverbal cues are transferred, whereas in a virtual environment they are either not sent or not received. © 2019 Association for Computing Machinery.
KW - Computer-mediated communication
KW - Empathy
KW - Interpersonal communication
KW - Positive technology
KW - Self-disclosure
KW - Computer programming
KW - Computer mediated communication
KW - Face-to-face communications
KW - Implicit informations
KW - Inter-personal communications
KW - Online questionnaire
KW - Virtual communication
KW - Computer applications
U2 - 10.1145/3340764.3344451
DO - 10.1145/3340764.3344451
M3 - Conference contribution
SN - 978-1-4503-7198-8
SP - 527
EP - 530
BT - MuC '19: Proceedings of Mensch und Computer 2019
PB - Association for Computing Machinery
T2 - 2019 Mensch und Computer, MuC 2019
Y2 - 8 September 2019 through 11 September 2019
ER -