@inproceedings{ca18a450f9634f3299e9b603bdcb3d93,
title = "COMPARING CONSUMERS' PRODUCT CARE in ACCESS and OWNERSHIP MODELS",
abstract = "Product-service systems are circular business models that can potentially extend product lifetimes and reduce resource consumption. However, consumer product care is crucial in these business models. We explore consumer product care of newly bought, second-hand, and accessed bicycles and washing machines through an online survey (n = 212). Our analysis shows lower consumer product care of accessed products compared to ownership. Three strategies could address this; design for care, design to reduce the need for care, contractual conditions to stimulate care or penalise the lack thereof.",
keywords = "business models, circular economy, design for sustainability, product-service systems (PSS), sustainable consumer behaviour, Design, Business models, Online surveys, Ownership model, Product lifetime, Product-service systems, Resource consumption, Consumer products",
author = "V.S.C. Tunn and L. Ackermann",
note = "Conference code: 260269 Cited By :7 Export Date: 14 December 2023 Funding details: Horizon 2020 Framework Programme, H2020, 721909 References: Ackermann, L., Mugge, R., Schoormans, J.P.L., Consumers' perspective on product care: An exploratory study of motivators, ability factors, and triggers (2018) Journal of Cleaner Production, (183), pp. 380-391. , https://doi.org/10.1016/j.jclepro.2018.02.099; Ackermann, L., How to stimulate people to take care of products? -The development of a toolkit for designers (2019) Proceedings of the Product Lifetimes and the Environment Conference, , Berlin, Germany, September 20-22, 2019, in press; Ackermann, L., Schoormans, J., Mugge, R., Journal of Environmental Psychology, , submitted; Agrawal, V.V., Is leasing greener than selling? 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year = "2020",
doi = "10.1017/dsd.2020.80",
language = "English",
pages = "2167--2176",
booktitle = "Proceedings of the Design Society: DESIGN Conference",
publisher = "Cambridge University Press",
address = "United Kingdom",
}
SDG 8 Decent Work and Economic Growth
SDG 12 Responsible Consumption and Production