Business Process Digitalization Tracking and Monitoring: An Heuristic Software-Based Approach

S. Softic, D. Resanovic, E. Lüftenegger

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

In this paper, we introduce a software-based heuristic approach for scoring the grade of digitalization for business processes modeled in BPMN: The DigiTrack tool. Our tool enables the measurement of the digitalization maturity of a business process by calculating scores for each task. This new method is shown though a case study with a simplified check in process at airport. © 2022, IFIP International Federation for Information Processing.
Original languageEnglish
Title of host publicationAdvances in Production Management Systems. Smart Manufacturing and Logistics Systems: Turning Ideas into Action
Subtitle of host publicationIFIP WG 5.7 International Conference, APMS 2022, Gyeongju, South Korea, September 25–29, 2022, Proceedings, Part II
PublisherSpringer Science and Business Media Deutschland GmbH
Pages165-170
Number of pages6
Volume664 IFIP
ISBN (Electronic)978-3-031-16411-8
ISBN (Print)978-3-031-16410-1
DOIs
Publication statusPublished - 2022
EventIFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2022 - Gyeongju, Korea, Republic of
Duration: 25 Sept 202229 Sept 2022
https://www.apms-conference.org/past-conferences/apms-2022/

Publication series

NameIFIP Advances in Information and Communication Technology
ISSN (Print)1868-4238
ISSN (Electronic)1868-422X

Conference

ConferenceIFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2022
Abbreviated titleAPMS 2022
Country/TerritoryKorea, Republic of
CityGyeongju
Period25/09/2229/09/22
Internet address

Keywords

  • BPMN
  • Digitalization
  • Heuristic model
  • Business Process
  • Case-studies
  • Check-in process
  • Heuristics approaches
  • Measurements of
  • Heuristic methods

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