TY - JOUR
T1 - Business Model Innovation of Industry 4.0 Solution Providers Towards Customer Process Innovation
AU - Müller, J.M.
AU - Däschle, S.
N1 - Cited By :46
Export Date: 14 December 2023
Correspondence Address: Müller, J.M.; Logistics and Operations Management, Austria; email: [email protected]
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PY - 2018/12/10
Y1 - 2018/12/10
N2 - The article investigates the role of business model innovation by Industry 4.0 solution providers and their impact on process innovation of their customers. Industry 4.0 solution providers are hereby seen as the enablers and providers of Industry 4.0 technologies, which provide access to several potentials of Industry 4.0 technologies to their customers. In particular, the role of small and medium-sized enterprises (SMEs) that provide solutions that are based on Industry 4.0 technologies for their customers are investigated, which in turn can improve and innovate their own processes. Frist, the article presents an overview of the current state of research and a brief theoretical background. Second, the article bases its findings on an empirical study of 111 Industry 4.0 providers from Germany that are SMEs. Analyzing the results of questionnaires, correlations between Industry 4.0 solutions and two perspectives are examined: benefits for the solution providers and benefits for process improvements and innovations of the customers. Subsequently, the article discusses these findings, closing the article with both managerial and research implications. © 2018 by the authors.
AB - The article investigates the role of business model innovation by Industry 4.0 solution providers and their impact on process innovation of their customers. Industry 4.0 solution providers are hereby seen as the enablers and providers of Industry 4.0 technologies, which provide access to several potentials of Industry 4.0 technologies to their customers. In particular, the role of small and medium-sized enterprises (SMEs) that provide solutions that are based on Industry 4.0 technologies for their customers are investigated, which in turn can improve and innovate their own processes. Frist, the article presents an overview of the current state of research and a brief theoretical background. Second, the article bases its findings on an empirical study of 111 Industry 4.0 providers from Germany that are SMEs. Analyzing the results of questionnaires, correlations between Industry 4.0 solutions and two perspectives are examined: benefits for the solution providers and benefits for process improvements and innovations of the customers. Subsequently, the article discusses these findings, closing the article with both managerial and research implications. © 2018 by the authors.
KW - Business model innovation
KW - Industrial Internet of Things
KW - Industry 4.0
KW - Process innovation
KW - Quantitative survey
KW - Small and medium-sized enterprises
KW - SMEs
KW - Solution provider
U2 - 10.3390/pr6120260
DO - 10.3390/pr6120260
M3 - Article
SN - 2227-9717
VL - 6
JO - Process.
JF - Process.
IS - 12
ER -
SDG 9 Industry, Innovation, and Infrastructure